Privacy Policy

At Atlanduz Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it.

Effective Date: October 2025

1. Information We Collect

We may collect personal information such as your name, email address, phone number, company name, IP address, and other details through our website, contact forms, or service interactions.

2. How We Use Your Information

We use the information to:

Provide and improve our IT services
Respond to inquiries and provide support
Send relevant updates, newsletters, or promotional materials
Analyze usage patterns to improve user experience

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data with trusted partners who assist us in delivering our services, under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures including encryption, firewalls, and secure servers to safeguard your information from unauthorized access or disclosure.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and serve targeted ads. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

9. Refund and Cancellation Policy

- Project Services: Payments for consulting, development, or project-based work are non-refundable once the project has started.
- Subscriptions: You may cancel subscriptions anytime. Cancellation takes effect at the end of the current billing cycle, and no partial refunds will be issued.
- Advance Payments: Refund requests for unused services can be made within 7 business days of payment, subject to administrative charges.
- No Refunds: We do not offer refunds for delays or issues caused by circumstances beyond our control (e.g., internet outages, natural disasters, regulatory actions).
- Processing Timeline: Approved refunds will be processed within 7–10 business days to the original payment method.
- Business Days: Business days refer to Monday to Friday, excluding public holidays in Kerala, India.

10. Delivery / Service Fulfillment

Our services are delivered electronically or through direct engagement with clients. No physical products are shipped.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

For refund or cancellation-related concerns, please contact our Grievance Officer at [email protected].